UCC Sr. Engineer

Location: Hybrid; work from the assigned office a minimum of 3 days per week. The role supports European offices, including the EMEA headquarters in London and offices in Paris, Munich, Amsterdam, and Warsaw.

Company

hirify.global provides an intelligent content management platform that combines collaboration, content lifecycle management, workflow transformation, and enterprise AI.

What you will do

• Design and improve conference room experiences using emerging collaboration technologies.
• Partner with the Office Build-out team on proof-of-concept initiatives and office projects.
• Manage vendors, procurement, engineering collaboration, and integrations across the UCC portfolio.
• Develop automation for UCC processes and manage relationships with Zoom, Slack, and RingCentral.
• Maintain the UCC ticket backlog in Jira and create troubleshooting and support documentation.
• Track infrastructure and computing assets while leading cross-functional technology initiatives and mentoring peers.

Requirements

• 5+ years of experience with unified communications systems, including video conferencing, audio conferencing, and live events, in a large corporate environment.
• Experience with one or more control systems or platforms such as Crestron, Extron, Logitech, Neat, Zoom, or QSC.
• Ability to understand complex technical requirements across departments and communicate effectively with geographically distributed teams.
• Strong organizational, planning, problem-solving, and documentation skills.
• Ability to stay current with hardware and software releases.
• Availability to work from the assigned office at least 3 days per week is required.

Nice to have

• B.S. in Computer Science or a related field.
• Project management, telephony, instant messaging, corporate events, or office build-out experience.
• Experience leading complex enterprise initiatives globally.
• Networking experience with Cisco, Arista, or Palo Alto Networks and knowledge of essential security concepts.
• CTS, CTS-D, CTS-I, BiAmp, Slack, or CCNA certification.

Culture & Benefits

• Community and in-person collaboration are core parts of the working culture.
• Pension, medical, and dental coverage.
• 25 days of vacation plus a birthday day off.
• Wellness program and subsidized gym membership.
• Daily meals, snacks, and drinks are available in the office.

Hiring process

• The recruiter provides additional details about working practices and company culture during the hiring process.