9 дней назад
Contract & Relationship Manager (Life Sciences)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Contract & Relationship Manager (Life Sciences): Managing governance, compliance, performance, and financial oversight for complex managed-service contracts in a clinical diagnostics environment with an accent on customer relationships, subcontractor performance, and public procurement. Focus on drafting contract documents, controlling costs, coordinating multiple stakeholders, and driving continuous service improvements across London-based customer operations.
Location: London, England; the role requires 70% travel, dedicated days at SWLP offices, and occasional overnight stays.
Company
A global diagnostics and life sciences organization providing clinical diagnostic solutions to hospitals, laboratories, research facilities, and physician offices.
What you will do
- Own governance and oversight for multiple complex managed-service contracts.
- Evaluate contracts and monitor performance against KPIs and compliance requirements.
- Oversee subcontractor contract compliance and coordinate corrective actions with stakeholders.
- Draft non-disclosure agreements, change-control documents, framework schedules, and other contract materials.
- Manage performance and financial statistics while identifying opportunities to reduce costs and improve service delivery.
- Build strong customer relationships and deliver a high-quality customer experience.
Requirements
- Knowledge of managed services and experience in account management, contract performance, and compliance monitoring.
- Strong customer service, business management, negotiation, planning, and organizational skills.
- Experience handling complex projects and multiple stakeholders with different priorities.
- Evidence of creating and executing strategic plans and managing contract performance.
- Understanding of public procurement and supplier management in a laboratory setting.
- Ability to travel 70% and spend dedicated days at SWLP offices; a valid driver’s license and acceptable driving record are required.
Nice to have
- Experience managing tender proposals.
- Experience with procurement and supply chain processes.
Culture & Benefits
- Culture focused on belonging, continuous improvement, and practical scientific impact.
- Competitive healthcare and paid-time-off programs.
- Work supporting clinical diagnostics and solutions used in hospitals, laboratories, and physician offices worldwide.
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