Supplier Development Manager - Customer Services (Aerospace)

Location: Herndon Area, Virginia, United States; on-site with more than 50% domestic and international travel to supplier facilities.

Company

hirify.global Customer Services supports aftermarket operations, supplier performance, and customer satisfaction across aerospace service segments.

What you will do

• Lead supplier development missions and projects to improve aftermarket supplier quality, cost, and delivery performance.
• Coordinate and execute supplier capacity, capability, industrial maturity, recovery, approval, and surveillance assessments.
• Identify industrial risks related to demand changes, long-term support, industrial changes, and organizational restructuring.
• Define mitigation, containment, and corrective actions for supplier industrial issues and monitor short- and long-term improvement.
• Coordinate with Supply Chain and Quality managers, supplier stakeholders, and hirify.global Customer Services teams in America and Europe.
• Provide clear supplier performance information and support customer satisfaction through improved supplier reliability.

Requirements

• Bachelor’s degree in Engineering, Industrial Engineering, or a similar field; equivalent experience may substitute.
• At least 8 years of professional experience in procurement operations, supplier monitoring, auditing, or supplier development.
• Qualified Assessor/Auditor with experience in supply chain, supplier surveillance, performance improvement, and risk management.
• Knowledge of EASA Part 21, Part 145, quality management systems, auditing, practical problem solving, and continuous improvement.
• Valid driver’s license and ability to travel by car and airplane.
• Current authorization to work in the United States is required; visa sponsorship is not available for this U.S. position.
• Fluent English required.

Nice to have

• 10 or more years of relevant experience, particularly in aerospace or manufacturing.
• Green Belt, Black Belt, or CPIM certification.
• Knowledge of FHS, Satair, Upgrade, SSC, ASR/GRISS, or Services Side Letter operations.

Culture & Benefits

• Training and development are provided to build the required skills and competencies.
• Work in a multicultural, multilingual, matrix environment with internal and external stakeholders.
• Direct hire employment with a comprehensive compensation and benefits package.
• Relocation assistance may be provided for qualified positions.
• Equal opportunity and inclusive employment environment.