Coordinator of Patient Administration - Roanoke (Medical Devices)

Location: Roanoke, Virginia; field-based work within an assigned territory

Annual salary: $50,000–$55,000

Company

hirify.global develops medical devices, software, and services for patients with serious cardiopulmonary and respiratory conditions, including wearable defibrillators and heart failure monitoring systems.

What you will do

• Visit hospitals, physician offices, and other healthcare establishments to support the continued provision of hirify.global medical devices.
• Review patient care plans, transitions of care, reorder documentation, and potential end-of-use cases to determine appropriate next steps.
• Coordinate with healthcare providers, office staff, hirify.global territory and regional managers, National Accounts, payers, and internal departments.
• Manage documentation and follow-up processes to prevent service delays and improve reimbursement and claims billing yield.
• Educate hospital and office staff on medical device order requirements and workflows.
• Maintain performance metrics and support departmental projects and special assignments.

Requirements

• High school diploma or GED required; a bachelor's degree or equivalent education and sales experience is required.
• Experience navigating hospital and clinic environments, collecting documentation, and interacting with providers and patients.
• Valid driver's license required.
• Ability to plan proactively, work autonomously, multitask, solve problems, and collaborate effectively.
• Working knowledge of healthcare regulations, particularly HIPAA, and strong organizational skills.
• Approximately 80% travel within the assigned geography; occasional evenings and weekends may be required.

Nice to have

• Healthcare or medical device experience in clinical or billing functions.
• Experience with Microsoft Office, Power BI, Excel, Word, Outlook, Salesforce, or Dynamics.

Culture & Benefits

• Full-time employment with comprehensive benefits.
• Work focused on improving outcomes for underserved patients with critical cardiopulmonary conditions.
• Culture emphasizing innovation, self-motivation, and an entrepreneurial spirit.
• Work takes place daily in healthcare facilities across the assigned territory.