Coordinator of Patient Administration - Roanoke (MedTech)

Location: Roanoke, Virginia, United States; field-based position with daily work in hospitals, doctors’ offices, and other medical establishments within an assigned territory

Salary: $50,000–$55,000 annually

Company

hirify.global develops medical devices, software, and related services for diagnosing and treating serious cardiopulmonary and respiratory conditions.

What you will do

• Visit customers and healthcare accounts to ensure continuity of clinically appropriate hirify.global device services.
• Analyze patient plans of care, transitions, reorder documentation, and potential end-of-use cases to advise providers and office staff.
• Coordinate follow-up with internal departments, including National Accounts, to improve payer-related processes and reimbursement efficiency.
• Process required documentation, manage payer requirements, and improve claims billing yield within the assigned geography.
• Educate hospital and office staff on medical device order requirements and workflows.
• Support departmental projects, maintain performance metrics, and follow healthcare regulations including HIPAA.

Requirements

• High school diploma or GED required.
• Bachelor’s degree or equivalent combination of education and sales experience.
• Experience navigating hospital and clinic environments, collecting documentation, and interacting with providers and patients.
• Valid driver’s license required.
• Ability to plan proactively, work autonomously, prioritize multiple objectives, and collaborate effectively.
• Ability to work approximately 80% within the assigned field territory and occasionally work evenings or weekends.

Nice to have

• Healthcare or medical device experience in clinical or billing operations.
• Working knowledge of Microsoft Office, including Power BI, Excel, Word, and Outlook.
• Experience with CRM systems such as Salesforce or Dynamics.

Culture & Benefits

• Work for a fast-growing medical technology company operating in more than 140 countries.
• Contribute to technologies designed to improve outcomes for patients with critical cardiopulmonary conditions.
• Culture focused on innovation, self-motivation, and an entrepreneurial spirit.
• Comprehensive employee benefits are available.