6 дней назад
Head of Risk & Money Services (Fintech)
170 000 - 215 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Head of Risk & Money Services (Fintech): Leading fraud and payment risk decisioning, Reg E dispute operations, BSA/AML response, collections, and consumer money services with an accent on regulatory integrity, operational scalability, and customer protection. Focus on standing up governance, controls, SLAs, metrics, and AI-native automation for Gusto's regulated financial products.
Location: Denver, Colorado, United States — hybrid, with office attendance approximately 2–3 days per week
Salary: $170,000–$215,000 per year in Denver
Company
provides payroll, employee benefits, HR services, and financial products for more than 500,000 small businesses across the United States.
What you will do
- Own Risk & Money Services end to end, including fraud and payment risk decisioning, BSA/AML operational response, Reg E disputes, collections, and consumer money operations.
- Lead a multidisciplinary organization through senior leaders, developing and scaling teams across risk operations, dispute operations, fraud operations, and consumer money services.
- Establish governance, SLAs, metrics, reporting, controls documentation, audit readiness, workforce management, and escalation frameworks.
- Oversee high-stakes real-time decisions involving payroll release, provisional credits, fraud actions, and fund recovery.
- Build the operational infrastructure for Wallet, Cash Advance, business banking expansion, and future consumer financial products.
- Partner with Product, Engineering, Compliance, Legal, Risk, sponsor banks, regulators, and auditors while introducing AI agents, knowledge systems, and automation.
Requirements
- 12+ years of experience leading financial services operations in banking, payments, money movement, fraud, risk, or related regulated domains.
- 7+ years as a departmental leader managing large, multidisciplinary financial services operations teams through senior direct reports.
- Deep expertise in Reg E disputes, BSA/AML operational response, ACH and real-time payment risk, sponsor bank requirements, and auditable controls.
- Experience leading fraud operations, payment risk scoring, account takeover response, and fund recovery decisions with material financial impact.
- Operational experience with consumer banking, digital wallets, cash advances, or similar financial products.
- Experience formalizing regulated functions, managing regulatory and sponsor-bank relationships, leading organizational change, and building diverse teams.
Nice to have
- Experience building AI-native operations in regulated financial services.
- Experience working across fintech, banking, or financial product environments.
Culture & Benefits
- Collaborative and inclusive workplace with physical and virtual collaboration.
- Competitive base pay, benefits, and equity in the form of RSUs for full-time employees.
- Physical offices in Denver, San Francisco, and New York City, with designated hybrid office days for employees based in those locations.
- Reliable, secure, and consistent internet access is required when working from an approved non-office location.
- AI tools are incorporated into how work is performed across the organization.
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