Principal Engineer, CSRE Provisioning

Location: Remote within the United Kingdom; the posting also references Farringdon, London.

Company

hirify.global operates Ticketmaster, a global live entertainment company and ticket marketplace connecting fans with live events.

What you will do

• Set technical direction and a multi-quarter roadmap for lifecycle work across the CSRE hosted platform estate.
• Lead the most complex and highest-risk platform initiatives, including upgrades, migrations, decommissioning, and service acceptance.
• Define operating standards, supported patterns, and time-boxed exceptions for Provisioning.
• Act as a technical escalation point for production incidents and turn incident analysis into durable resilience improvements.
• Develop reliability, disaster recovery, observability, and controlled failure-testing practices across multiple platforms.
• Represent Provisioning in architecture reviews, mentor senior and staff engineers, and participate in on-call rotations.

Requirements

• Extensive experience operating and evolving production infrastructure at scale, including complex migrations and decommissioning.
• Deep expertise in distributed systems, SRE principles, SLIs, SLOs, error budgets, and cross-service failure analysis.
• Experience with on-premises data centers and cloud-native environments, including governance, cost trade-offs, and vendor evaluation.
• Strong background in observability, alerting, infrastructure as code, automation, production readiness, and disaster recovery validation.
• Excellent software engineering, technical communication, architecture documentation, and executive-summary skills.
• Practical experience determining where LLM and AI-assisted tooling improves engineering work.

Culture & Benefits

• Permanent, full-time employment with a 40-hour work week.
• Work is guided by reliability, teamwork, integrity, and belonging.
• Inclusive environment with support for balancing work and personal life.
• Opportunities for professional development, learning, and career growth.
• Hands-on ownership follows a “you build it, you run it” operating model.