Customer Engineer-IMP (Semiconductor)

Location: Shanghai, China; on-site customer and cleanroom work required

Company

hirify.global develops materials science and engineering solutions, equipment, and services for semiconductor chips and advanced displays.

What you will do

• Install, maintain, and upgrade semiconductor manufacturing equipment at customer sites.
• Apply diagnostic techniques and digital analytics to troubleshoot technical issues with support from senior engineers.
• Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Collaborate with senior engineers and customers to understand process flows, roadmaps, requirements, and business challenges.
• Train and mentor junior field service engineers.
• Communicate directly with customers and coordinate service activities.

Requirements

• Associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum systems, and/or thermodynamics.
• Strong knowledge of hand tools and digital multimeters.
• Effective written and verbal communication skills, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.

Culture & Benefits

• Supportive environment focused on learning, development, and career growth.
• Health and wellbeing programs supporting employees at work and at home.
• Regular travel of approximately 20% of working time.
• Work includes extensive walking, standing, climbing, lifting up to 35 lbs., working at height, and operating in tight or noisy spaces.
• Cleanroom work requires personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.