Client Relationship Manager - Health (Remote)

Location: United States; remote work. Travel of up to 25–30% is required.

Salary: $92,562–$160,440 annually, plus variable pay and benefits.

Company

hirify.global is a global data and technology company serving markets including healthcare, financial services, automotive, insurance, and agribusiness.

What you will do

• Manage day-to-day client relationships, resolve issues, align goals, and coordinate product enhancements.
• Lead Client Business Reviews, demonstrate return on investment, document action items, and define account strategies.
• Conduct workflow assessments, including planning, user shadowing, recommendations, documentation, and leadership presentations.
• Guide clients from implementation into ongoing account management and monitor product usage and account health.
• Partner with Sales, Support, Product, Development, and Customer Success to resolve issues and improve client outcomes.
• Support renewals, revenue retention, cross-sell and upsell opportunities, NPS feedback, Salesforce documentation, and account KPIs.

Requirements

• Bachelor’s degree or equivalent experience.
• 4+ years of experience in the healthcare IT industry, preferably with a provider-based background.
• Proficiency with Salesforce.
• Understanding of the healthcare revenue cycle.
• Conceptual understanding and some experience with GenAI, Copilot, or GPT functionality.
• Ability to collaborate across Sales, Marketing, Product, Support, and Implementation while adapting to changing organizational needs.

Culture & Benefits

• Flexible work environment with remote, hybrid, and in-office options; this role is remote in the United States.
• Medical, dental, and vision coverage with a matching 401(k).
• Flexible time off, volunteer time off, sick leave, and 12 paid holidays.
• Compensation package with bonus and variable pay opportunities.
• Focus on inclusion, work-life balance, development, wellness, collaboration, and recognition.