Partner Success Manager

TL;DR

Partner Success Manager: Managing and growing strategic partnerships for advanced transportation systems with an accent on relationship building, operational guidance, and revenue expansion. Focus on analyzing service performance data to provide actionable recommendations and negotiating complex multi-year contract renewals.

Location: Must be based in the US East Coast (preference for Miami, Atlanta, or New York City).

Salary: $85,000–$110,000

Company

hirify.global is a technology company transforming global public transportation through AI-powered software and innovative, data-driven transit solutions.

What you will do

• Serve as the primary point of contact for executive city and agency leadership regarding transportation system performance.
• Act as a trusted consultant to convert partner needs into revenue opportunities for the company.
• Identify partner pain points and provide strategic solutions to drive service growth.
• Analyze daily and long-term performance data to deliver actionable recommendations for service efficiency.
• Negotiate complex multi-year contract renewals and service expansions.
• Champion new products and capabilities internally to facilitate partner service growth.

Requirements

• Must be based in the US East Coast.
• 4+ years of relevant experience in consulting, consultative customer success, or high-growth environments.
• Strong quantitative skills with the ability to synthesize complex data sets into actionable insights.
• Entrepreneurial mindset with the ability to navigate politically sensitive situations.
• Excellent communication skills and experience in client-facing roles.
• Ability to thrive in a fast-paced environment with a high degree of responsibility.

Culture & Benefits

• Comprehensive benefits package including free medical plans.
• 401(k) matching program.
• Opportunity to work at the forefront of modernizing public transportation.
• Collaborative team environment with a focus on mentorship and shared success.