Special Projects Lead, Beckett (Operations)

Location: Plano, Texas; onsite five days per week, with occasional business travel.

Salary: $67,000–$75,000 per year, with possible bonuses, commissions, or other compensation.

Company

hirify.global provides grading, authentication, vaulting, and sales services for collectibles through brands including Beckett, PSA, PCGS, SGC, and Card Ladder.

What you will do

• Identify opportunities to improve safety, quality, service, cost, productivity, and employee experience across operations.
• Analyze end-to-end workflows, bottlenecks, capacity constraints, and opportunities for standardization or automation.
• Lead loosely defined initiatives from discovery through planning, implementation, measurement, and handoff.
• Coordinate projects across Operations, Customer Service, Product, Technology, Finance, HR, and Facilities.
• Develop workflows, SOPs, process documentation, success metrics, and operational reporting.
• Translate operational needs into business requirements and support system implementations through rollout and post-launch evaluation.

Requirements

• 5+ years of progressive operations experience in production, manufacturing, fulfillment, logistics, warehouse, or service operations.
• Experience leading operational improvements, implementations, or cross-functional projects.
• Ability to work independently on ambiguous problems and influence stakeholders without direct authority.
• Strong skills in operational metrics, data analysis, workflow evaluation, organization, and accountability management.
• Lean, Six Sigma, Continuous Improvement, Project Management, or Operational Excellence experience is preferred.
• Bachelor’s degree or equivalent relevant experience preferred; Business, Operations Management, Supply Chain, or Engineering education is a plus.

Culture & Benefits

• Full-time onsite employment in the United States.
• Medical, dental, and vision insurance.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays.
• Employee discounts on selected grading services, flexible schedules, and team events.