Account Manager – Oncology

Location: Australia; hybrid flexibility with regular travel to healthcare customer sites.

Company

hirify.global develops healthcare technology and oncology software that connects people, systems, and data to improve clinical workflows and patient outcomes.

What you will do

• Build and maintain relationships with healthcare customers and clinical stakeholders.
• Serve as the primary clinical contact for assigned accounts and provide clinical guidance.
• Deliver end-user training and support to maximise adoption and customer success.
• Support software implementations, upgrades, go-live activities, and complex issue resolution.
• Gather customer feedback and identify product and service improvement opportunities.
• Collaborate with Product, Development, and Project teams on testing, documentation, training resources, and clinical solution enhancements.

Requirements

• Degree qualification in Pharmacy.
• Minimum 5 years of clinical experience in a public or private hospital environment.
• Strong communication, stakeholder engagement, problem-solving, and relationship management skills.
• Experience delivering training, education, or clinical support.
• Ability to manage competing priorities and work autonomously.
• Willingness to travel regularly to customer healthcare sites as required.

Nice to have

• Oncology or haematology experience.

Culture & Benefits

• Opportunity to contribute to improved healthcare outcomes and patient care.
• Work with an oncology solution used by healthcare organisations across Australia.
• Collaboration with clinical, product, and technology professionals.
• Ongoing learning and development opportunities.
• Hybrid flexibility and a supportive team culture.
• Meaningful ownership and influence over customer outcomes and product improvements.