Manager, Growth & Strategic Analytics (Healthcare Analytics)

Location: Remote work environment associated with Austin, TX, United States; occasional travel for collaboration, leadership meetings, or industry events.

Company

hirify.global develops intelligent healthcare automation and data-driven solutions designed to improve customer outcomes and business performance.

What you will do

• Lead and develop the Growth & Strategic Analytics team, setting priorities, managing workloads, and coaching analysts.
• Own commercial analytics covering sales quota modeling, territory planning, pipeline forecasting, installed base performance, renewals, product adoption, and utilization.
• Integrate CRM, commercial platform, external market, and customer data into a unified view of markets and opportunities.
• Evaluate healthcare data vendors and lead market sizing, segmentation, whitespace identification, targeting, and opportunity modeling.
• Partner with Marketing, Sales, Implementation, Service, Customer Success, Advanced Analytics, and Insights Delivery teams to operationalize analytics.
• Own NPS, Customer Health Score, and CSAT metrics and communicate actionable recommendations to executive stakeholders.

Requirements

• Bachelor’s degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience.
• At least 3 years of experience in analytics, commercial operations, market insights, or business intelligence.
• At least 1 year of experience leading analytics teams or mentoring team members.
• Proficiency in SQL and/or Python or R, plus experience with Tableau, Power BI, or similar BI tools.
• Strong experience with commercial and CRM data, including pipeline, revenue, and customer lifecycle metrics.
• Strong stakeholder management, communication, prioritization, and structured problem-solving skills.

Nice to have

• Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software.
• Advanced degree in business administration, analytics, strategy, or a related field.
• Experience with external healthcare data sources, claims data, Salesforce, Gainsight, SAP, Planview, or similar systems.
• Experience designing and administering NPS, CSAT, or similar customer measurement programs.

Culture & Benefits

• Remote work environment with occasional travel for collaboration, leadership meetings, or industry events.
• Cross-functional collaboration across commercial and analytics organizations.
• Focus on experimentation, continuous learning, coaching, and professional development.
• Leadership expectations emphasize growth mindset, talent development, accountability, change leadership, and measurable impact.