Visa Direct Product & Client Solutions Manager (Fintech)

Location: San Francisco, United States; at least 3 days per week in the office. Travel required 5–10% of the time.

Salary: $146,200–$233,700 USD per year, with potential bonus, equity, and sales incentive payments where applicable.

Company

hirify.global is a global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories.

What you will do

• Lead standardized client onboarding processes, playbooks, engagement models, and best practices across the hirify.global Direct ecosystem.
• Own onboarding governance, launch readiness, risks, issues, escalations, and operational handoffs throughout the client lifecycle.
• Track onboarding KPIs, milestones, service levels, quality standards, pipeline capacity, and launch readiness metrics.
• Identify onboarding bottlenecks and improve efficiency and client experience through automation and GenAI-enabled capabilities.
• Provide Voice of Customer insights to Product, Network, and Solutioning teams to influence roadmaps and operational improvements.
• Support client discovery, solution design, technical sales engagements, and onboarding guidance for financial institutions and partners.

Requirements

• At least 5 years of relevant experience with a bachelor’s degree, or equivalent experience with an advanced degree or PhD.
• Experience in payments, fintech, financial services, or technology-driven onboarding and implementation environments.
• Experience leading complex initiatives with multiple stakeholders and dependencies.
• Strong analytical, problem-solving, leadership, communication, organizational, and project management skills.
• Experience with card networks or real-time money movement, API-based products, payment services, platform integrations, and client onboarding workflows.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Visio, and Word.

Culture & Benefits

• Work in a customer-focused, fast-paced, and rapidly changing environment with cross-functional teams.
• Comprehensive benefits may include medical, dental, and vision insurance; 401(k); FSA/HSA; life insurance; paid time off; and a wellness program.
• Work hours vary according to department needs.
• Office-based work with regular in-person collaboration.