Field Reimbursement Manager, Dermatology - Nashville East

Location: Field-based in Nashville, Tennessee, covering Nashville, Murfreesboro, and Franklin; permanent residence in the listed territory required. The role involves up to 50% travel and up to 50% on-site work with healthcare providers.

Company

Johnson & Johnson MedTech develops healthcare solutions and medicines designed to prevent, treat, and cure complex diseases.

What you will do

• Educate healthcare providers and office staff on product coverage, prior authorizations, appeals, reimbursement processes, claims submissions, procedures, and payer coding requirements.
• Provide field-based reimbursement and access support, resolve patient access and affordability issues, and apply creative problem-solving within the rules of engagement.
• Serve as the reimbursement expert for the local team and collaborate with sales representatives, key account managers, managed care colleagues, and other internal departments.
• Build trust-based relationships across assigned Immunology accounts and manage territory logistics, routing, and account business planning.
• Maintain expertise in national, regional, local, and account-level coverage, coding, payment, hub, and specialty distribution requirements.
• Support access and affordability solutions across pharmacy and medical benefits, including buy-and-bill, assignment of benefit, Medicare, Medicaid Managed Care, and commercial plans.

Requirements

• Bachelor’s degree, preferably in healthcare or business/public administration.
• Minimum of 5 years of relevant professional experience, including account management and/or reimbursement work in hospital or provider-office settings.
• Demonstrated expertise in pharmacy and medical benefits, buy-and-bill, coding, billing, prior authorization, appeals, and managed care or revenue-cycle processes.
• Experience working with patient support HUB services and collaborating across matrix organizations.
• Permanent residence in the listed Nashville-area territory, a valid US driver’s license, and a compliant driving record are required.
• Ability to maintain up to 50% travel and perform regular field-based, on-site work with healthcare providers is required.

Nice to have

• Immunology disease-state experience.
• Advanced degree or certifications in prior authorization, billing, or coding.
• Knowledge of Medicare, Medicaid, private payer initiatives, and pharmaceutical or biotechnology reimbursement.
• Experience with Salesforce CRM, Microsoft Word, and Excel.
• Interest in emerging technologies such as AI.

Culture & Benefits

• Inclusive work environment grounded in respect for diversity and individual dignity.
• Patient-centered work focused on improving treatment access, onboarding, adherence, and healthcare experiences.
• Collaboration across market access, sales, medical science, marketing, compliance, and patient engagement functions.
• Work governed by high ethical, legal, and compliance standards.