Client Delivery Executive (Healthcare)

Location: Remote, Florida, United States

Company

SS&C provides AI-powered technology and services for financial services and healthcare organizations, combining proprietary platforms with industry expertise.

What you will do

• Serve as the senior relationship leader and primary executive contact for strategic healthcare clients.
• Build trusted relationships with C-suite stakeholders across health plans, PBMs, pharmacy organizations, and related healthcare organizations.
• Develop client strategies and account plans covering priorities, risks, executive engagement, retention, and growth opportunities.
• Represent client priorities across Product, Technology, Operations, Implementation, Sales, Finance, and other internal functions.
• Provide executive oversight of client experience, contractual commitments, delivery performance, escalations, and issue resolution.
• Lead governance meetings, business reviews, strategic planning sessions, renewals, and relationship expansion initiatives.

Requirements

• 10+ years of progressive experience in healthcare and complex enterprise client relationship management.
• Strong understanding of the health payer and/or pharmacy ecosystem, including health plans, PBMs, pharmacy operations, claims administration, or healthcare technology.
• Demonstrated success building relationships with C-suite and senior healthcare executives.
• Experience managing large accounts involving multiple products, services, stakeholders, and delivery teams.
• Strong executive presence, communication, presentation, negotiation, judgment, and conflict-resolution skills.
• Bachelor’s degree required; an advanced degree or equivalent healthcare industry experience is preferred.

Culture & Benefits

• Remote work arrangement for the Florida-based role.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid time off, holidays, and parental leave.
• Professional development reimbursement opportunities.
• Exposure to modern platforms, industry experts, and large-scale enterprise environments.

Hiring process

• Applications are accepted on an ongoing basis until the position is filled.