Operations Manager – Integrated Facilities Services

Location: 19 Allstate Parkway, Markham, Ontario, Canada

Salary: CAD 76,000–80,000 per year

Company

hirify.global is a publicly listed North American company providing integrated facilities and workplace services for commercial clients.

What you will do

• Oversee the daily delivery of integrated facilities, workplace, janitorial, reception, mail, courier, meeting room, and indoor plant services.
• Lead frontline teams by setting priorities, allocating resources, ensuring staffing coverage, and supporting onboarding, training, coaching, and performance management.
• Coordinate facility operations, inspections, preventative maintenance, contractors, vendors, site access, and corrective actions.
• Monitor service quality, staffing, schedules, safety, compliance, and client expectations across all service areas.
• Support the Account Manager with client meetings, operational reviews, reporting, contractual obligations, and service improvement initiatives.
• Identify operational risks and improvement opportunities while maintaining a strong health and safety culture.

Requirements

• 3–5+ years of progressive experience in facilities management, operations management, property management, hospitality, commercial services, or a related field.
• Experience managing frontline teams, multiple service functions, vendors, contractors, and service providers.
• Strong knowledge of facility operations, maintenance, janitorial, reception, workplace services, and occupational health and safety requirements.
• Strong leadership, customer service, communication, organization, problem-solving, and decision-making skills.
• Proficiency with Microsoft Office and workplace management systems.
• Post-secondary education in Facilities Management, Business Administration, Operations Management, or a related discipline is an asset.

Culture & Benefits

• Award-winning safety culture and a supportive team environment.
• Opportunities for professional growth and development.
• Employee Referral Program.
• Workplace culture focused on stability, diversity, inclusion, recognition, camaraderie, and work-life balance.