Director, Signature Client (Credit)

Location: London, United Kingdom; at least 3 days in the office required

Company

Global payments technology company facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

What you will do

• Lead and expand the relationship with a key business unit of a major client in the consumer credit business.
• Transition the partnership from a transformation-led programme to a growth-led relationship, accelerating commercial performance and executive engagement.
• Identify opportunities for payment, credit card, and related unsecured-product solutions that support client growth and mutual P&L benefits.
• Develop annual and strategic plans for innovative solutions that improve the customer payment experience.
• Lead contract negotiations and strategic projects while prioritising competing demands and coordinating internal resources.
• Manage and coach one direct report and contribute to the wider account strategy and team culture.

Requirements

• Strong commercial acumen, experience with credit cards and financial services, and credibility in the payments market.
• Experience driving P&L growth and implementing strategic initiatives.
• Excellent interpersonal and stakeholder-management skills, including engagement with executive-level contacts.
• Proven influencing, selling, negotiation, troubleshooting, and problem-solving skills.
• Solutions-oriented and proactive approach with the ability to communicate complex issues and influence decisions.
• Experience leading and managing virtual teams.

Culture & Benefits

• Work focused on creating impact at scale in global payments technology.
• Collaborative account environment with openness, diversity of thought, inclusivity, and accountability.
• Regular office-based collaboration is required, with expectations confirmed by the Hiring Manager.