Premier Travel Specialist

Location: Remote from Romania, Albania, Kazakhstan, Azerbaijan, Armenia, or Moldova

Company

hirify.global is part of Emerging Travel Group and provides technology-enabled travel services and customer support for B2B partners.

What you will do

• Manage complex travel requests for corporate accounts, VIP travelers, business travelers, and executive groups.
• Advise travel managers and corporate clients on flights, hotels, transfers, rail, ferries, cruises, airlines, and premium services.
• Book travel services through online platforms and coordinate offline arrangements with global suppliers.
• Source options and negotiate rates, terms, and conditions with hotels, DMCs, and other travel providers.
• Manage the complete booking lifecycle, including confirmations, payments, virtual card processing, vouchers, changes, cancellations, and refunds.
• Resolve operational issues, monitor SLA performance, and coordinate with Support, Finance, Product, Sales, and Account Management.

Requirements

• Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
• In-depth knowledge of hotel and airline operations and global destinations.
• Upper-Intermediate B2+ English and Italian are required.
• Strong written, verbal, interpersonal, and supplier negotiation skills.
• Ability to manage multiple complex requests accurately and professionally.
• Experience with CRM systems, online booking tools, and travel management technologies.

Culture & Benefits

• Remote work with flexibility to work from anywhere, subject to the listed location coverage.
• Base compensation with a bonus structure.
• Ongoing training, seminars, and opportunities to attend industry events.
• Corporate rates and travel discounts worldwide.
• Exposure to global companies and high-profile corporate travel cases.

Hiring process

• Introductory conversation with HR.
• Remote setup check including an internet speed test.
• Manager interview followed by a hiring decision and offer.