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11 дней назад

Customer Service Representatives - Life Insurance (Life Insurance)

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Customer Service Representatives - Life Insurance (Life Insurance): Executing accurate business process transactions and supporting life insurance operations with an accent on process compliance, quality assurance, and data analysis. Focus on identifying bottlenecks, improving procedures, analyzing data trends, and maintaining process documentation.

Location: DXC Manila IPC McKinley Hill, Taguig City, Philippines

Company

hirify.global delivers enterprise technology, software, managed infrastructure, application modernization, and industry-specific solutions to global enterprises and public sector organizations.

What you will do

  • Execute life insurance business process transactions accurately and in accordance with established procedures.
  • Collaborate with senior analysts and managers to meet performance and quality targets.
  • Participate in process improvement initiatives, data analysis, and reporting.
  • Identify process bottlenecks and support quality assurance activities.
  • Maintain process documentation and ensure compliance with applicable standards.

Requirements

  • Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
  • Typically 2 or more years of relevant experience.
  • Experience with business process transactions, process management, and optimization.
  • Ability to stay current with industry knowledge and technology.

Nice to have

  • Advanced degree in a relevant field.
  • Six Sigma, PMP, or other relevant certification.

Culture & Benefits

  • Competitive compensation and benefits.
  • Professional growth opportunities.
  • Collaborative and inclusive workplace.
  • Work model prioritizing in-person collaboration with flexibility to support wellbeing, productivity, and individual work styles.

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