Associate Director, Account Management (Pharma)

Location: Shanghai, China

Company

hirify.global develops and manufactures medicines through globally connected life sciences and CDMO operations.

What you will do

• Develop strategic account plans based on market trends, account pipelines, and commercialization strategies.
• Manage ongoing account business, contractual negotiations, and Scope of Work delivery.
• Organize customer steering committees and maintain accurate opportunity pipeline updates for senior management.
• Lead selling, proposal, and contract negotiation processes while developing value propositions and margin-maximizing action plans.
• Act as the customer advocate, coordinate internal expertise to resolve issues, and escalate critical barriers when necessary.
• Strengthen existing accounts, improve customer satisfaction, conduct account health checks, and support new customer acquisition.

Requirements

• Experience managing ongoing accounts and negotiating contracts, including MSAs.
• Strong collaboration, teamwork, and communication skills with customers and internal commercial leadership.
• Proven experience hunting for and closing complex deals involving multiple projects across different technologies.
• 5–10 years of commercial experience in the pharmaceutical, biotech, or CDMO sector.
• Bachelor’s degree in biology, biochemistry, molecular biology, cell biology, or a related science discipline.

Culture & Benefits

• Agile career opportunities and a dynamic working culture.
• Inclusive and ethical workplace focused on collaboration, accountability, excellence, passion, and integrity.
• Performance-based compensation programs.
• Benefits vary according to the role and location.