Senior Client Success Manager (AdTech)

Location: Remote, Astana, Kazakhstan

Company

Evido is a marketing and adtech company providing data-driven marketing solutions across Meta, TikTok, Telegram, Google, and other platforms.

What you will do

• Build long-term relationships with Enterprise clients and act as a trusted advisor.
• Lead client onboarding, explain product logic, and support paid campaigns across advertising platforms.
• Run performance reviews, prepare reports and presentations, and translate complex data into clear business actions.
• Resolve complex client issues and coordinate internal stakeholders and advertising platform partners.
• Own and improve operational processes, documentation, playbooks, and workflows for the Client Success function.
• Share knowledge, support onboarding of new employees, and take ownership of internal initiatives with a path toward Team Lead responsibilities.

Requirements

• 5+ years of experience in digital marketing, AdTech, media agencies, or performance marketing.
• Strong understanding of the digital advertising ecosystem, including Meta, Google, TikTok, or similar platforms.
• Experience managing Enterprise or strategic clients and coordinating multiple stakeholders on complex projects.
• Strong analytical skills and confidence working with data in Excel or Google Sheets.
• Excellent English at C1/C2 level and Russian at C1/C2 level.
• Commercial thinking, operational execution, strong organization, communication, and problem-solving skills.

Nice to have

• Experience mentoring colleagues or leading projects without formal people management.
• Experience building or optimizing operational processes.
• Experience working with international clients.

Culture & Benefits

• Remote work with direct ownership of Enterprise client success.
• Opportunity to influence product development and shape internal processes.
• Culture focused on expertise, autonomy, kindness, and healthy communication.
• Fast decision-making, minimal bureaucracy, and space for initiative.
• Growth in AdTech, cross-platform learning, and exposure to complex client cases.