Patient Services Coordinator Sr (Oncology)

Location: Kingwood, Texas, United States; onsite at the Texas Oncology clinic at 22710 Professional Drive, Suite 100. Monday–Friday, 8:00 a.m.–4:30 p.m.

Company

hirify.global and Texas Oncology provide community-based, evidence-based cancer care through a large network of oncology providers and clinics, supported by McKesson.

What you will do

• Welcome patients, visitors, and family members and check patients in for appointments.
• Prepare, collect, verify, file, and update patient forms, demographic details, and insurance information.
• Answer, screen, and route calls and messages to clinical and administrative staff.
• Schedule, reschedule, and confirm appointments, including providing directions and appointment instructions.
• Collect co-pays and outstanding balances, issue receipts, and complete patient check-out.
• Maintain patient charts, clinic forms, office supplies, and lobby organization while protecting patient confidentiality.

Requirements

• High school diploma or equivalent.
• At least 5 years of front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Ability to complete required e-learning courses within 90 days of starting.
• Ability to interact frequently with patients and staff and meet the role’s physical requirements, including occasionally lifting or moving up to 30 pounds.

Culture & Benefits

• Work in a community oncology clinic focused on accessible, evidence-based cancer care.
• Standard Monday–Friday daytime schedule.
• Role operates in a patient-facing clinical environment with frequent interaction with patients and staff.
• Reasonable accommodations may be provided for qualified individuals with disabilities.