2 дня назад
Technical Services Manager (Data Centre Operations)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Services Manager (Data Centre Operations): Managing preventive maintenance, repairs, commissioning, customer services, and operational compliance for a hyperscale data centre site with an accent on uptime, safety, regulatory standards, and customer SLAs. Focus on coordinating multidisciplinary teams and vendors, supervising incident response, validating equipment testing, and maintaining reliable critical infrastructure.
Location: Western Sydney, Australia; on-site data centre operations
Company
develops and operates hyperscale data centres across the Asia Pacific and Middle East region, supporting the digital infrastructure needs of major customers.
What you will do
- Support the Senior Technical Services Manager in operating the assigned data centre site and maintaining uptime and customer SLA compliance.
- Plan, coordinate, and supervise preventive maintenance, repairs, change management, incident management, and emergency response activities.
- Coordinate construction, installations, commissioning, witness testing, and operational documentation with the Development team.
- Act as the primary operational contact for customers, coordinating service provisioning, works planning, incident reporting, and escalations.
- Maintain compliance with site procedures, accreditations, regulatory requirements, and operational documentation.
- Lead minor capital projects, monitor operational metrics, analyse risks, conduct property inspections, and participate in the on-call roster.
Requirements
- 5+ years of mechanical and electrical experience in data centres, facilities, engineering operations, trades, or a related field.
- Ability to create and review Method of Procedure documents, incident reports, emergency event summaries, root cause analyses, and O&M manuals.
- Experience with customer portals, BMS, and computerized maintenance management systems.
- Own NV1 Security Clearance or the ability to obtain it.
- Strong English communication, collaboration, customer management, and meeting chairing skills.
- Ability to manage third-party service providers and negotiate service quotes and pricing.
Culture & Benefits
- Work in a fast-growing hyperscale data centre environment.
- Collaborative, transparent, responsive, and change-oriented working culture.
- Flexible and safe working environment focused on inclusion and diverse perspectives.
- Career development through the Grow@Hyperscale program.
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