Technical Services Coordinator (Insurance)

Location: Hybrid schedule with a minimum of three days per week at the St. Louis Corporate Office in Saint Louis, Missouri, USA

Salary: $46,000–$60,000 target base salary per year

Company

hirify.global is a specialty insurance and reinsurance provider and a wholly-owned subsidiary of Tokio Marine.

What you will do

• Support policy administration systems and related business applications.
• Partner with business teams and Information Technology to align applications with business requirements.
• Provide technical support and participate in User Acceptance Testing.
• Develop and maintain business process documentation and knowledge-based resources.
• Log, track, and follow up on system issues while supporting continuous improvement.
• Protect the confidentiality, integrity, and availability of information and technology assets.

Requirements

• Experience developing and executing test cases based on system specifications and documentation.
• Strong written and oral communication skills and a professional attitude.
• Intermediate proficiency with Microsoft Office Suite.
• Ability to manage shifting priorities and multiple time-sensitive projects.
• Must already be authorized to work in the United States without current or future work authorization sponsorship.
• Must follow the hybrid schedule, including at least three days per week in the St. Louis office.

Nice to have

• College education.
• Insurance designations.
• Experience supporting policy administration systems or similar business applications.
• Experience documenting business processes, procedures, or knowledge-based articles.

Culture & Benefits

• Career growth, professional development, and tuition reimbursement opportunities.
• Health, dental, and vision coverage with health savings accounts.
• 401(k) retirement match and annual profit-sharing contribution.
• Paid time off, paid holidays, and parental and caregiver leave.
• Company-paid life insurance and disability coverage.
• Wellness, employee recognition, and family-forming benefits.