Senior UX Designer (Ecommerce)

Location: Phoenix, Arizona, United States

Company

Pet-care organisation combining retail with grooming, training, boarding, and veterinary services to support customers across everyday purchases and ongoing pet wellbeing.

What you will do

• Define UX approaches for priority ecommerce and pet-care initiatives.
• Translate research, analytics, and customer feedback into experience improvements.
• Design journeys, user flows, prototypes, and interfaces for web and digital services.
• Validate concepts with users and apply findings to improve final outcomes.
• Shape consistent and commercially effective customer journeys from problem definition through delivery.

Requirements

• Strong professional experience designing digital products, platforms, or services.
• A portfolio demonstrating interaction design, prototyping, problem-solving, and measurable outcomes.
• Advanced proficiency with Figma or a comparable design tool.
• Knowledge of accessibility, responsive design, usability testing, and design systems.
• Experience in ecommerce, retail, marketplaces, or other complex customer-facing products is valuable.

Culture & Benefits

• Shape digital experiences used across retail and essential pet-care services.
• Work on customer journeys spanning products, grooming, training, boarding, and veterinary support.
• Influence meaningful problems from discovery through launch, not only interface delivery.
• Collaborate with multidisciplinary teams in a customer-focused environment.