ΠΡΠ° Π²Π°ΠΊΠ°Π½ΡΠΈΡ Π² Π°ΡΡ ΠΈΠ²Π΅
ΠΠΎΡΠΌΠΎΡΡΠ΅ΡΡ ΠΏΠΎΡ ΠΎΠΆΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ βΠΎΠ±Π½ΠΎΠ²Π»Π΅Π½ΠΎ 18 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Lead UX Designer (Fintech)
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Lead UX Designer (Fintech): Defining and evolving user experience strategy for Global Payments' Genius commerce and software platform across mobile, web, kiosk, and point-of-sale experiences with an accent on customer-centered design, research, and scalable design systems. Focus on leading end-to-end product design, strengthening UX-to-development workflows, and modernizing accessible omnichannel experiences.
Location: Charlotte, North Carolina, United States; hybrid work arrangement
Company
develops commerce and software platforms, including the Genius portfolio, for digital payment and customer-facing experiences.
What you will do
- Define and evolve UX vision across mobile, web, kiosk, and point-of-sale experiences.
- Lead user-centered design from discovery through delivery in partnership with Product Management and Engineering.
- Develop personas, journey maps, experience frameworks, interaction models, wireframes, prototypes, user flows, and high-fidelity designs.
- Establish and evolve scalable design systems, component libraries, and reusable design patterns.
- Conduct and oversee customer interviews, usability testing, journey mapping, and prototype validation.
- Champion accessibility, usability, UX best practices, and UX maturity across the product development lifecycle.
Requirements
- Bachelor's degree in UX Design, Human-Computer Interaction, Product Design, Interaction Design, Human Factors, Psychology, or a related field; equivalent experience may be considered.
- Typically 8+ years of experience in UX, Product Design, or a related field.
- Experience designing customer-facing digital experiences for mobile and web platforms.
- Experience partnering with Product Management and Engineering teams.
- Experience developing user journeys, personas, design strategies, design systems, and component libraries.
- Strong portfolio demonstrating end-to-end product design work.
Nice to have
- Experience in restaurant technology, hospitality technology, digital ordering, commerce platforms, or customer engagement solutions.
- Experience designing omnichannel experiences across mobile, web, kiosk, and point-of-sale environments.
- Experience leading UX modernization initiatives or partnering with external user research providers.
- Experience mentoring designers or supporting the growth of a UX practice.
Culture & Benefits
- Competitive salary and benefits package.
- Learning, development, and on-the-job growth opportunities.
- Supportive and inclusive team environment.
- Global employee assistance program supporting wellbeing.
- Community and charity initiatives and global employee recognition programs.
ΠΡΠ·ΡΠΊΠ°
ΠΡΠ΅Π½Ρ
ΠΠΎΠ΄Π΄Π΅ΡΠΆΠΊΠ°