Health Information Specialist 1 - Eau Claire WI

Location: Onsite in Eau Claire, Wisconsin; Monday-Friday, 8:00am-4:30pm CST. Ability to commute between locations as needed is required.

Company

hirify.global provides secure, accessible, and actionable healthcare data collaboration solutions for providers, health plans, researchers, and life sciences companies.

What you will do

• Receive and process patient health information and release-of-information requests in accordance with company, facility, and HIPAA requirements.
• Retrieve, assemble, copy, digitize, and transmit medical records through paper and electronic systems.
• Maintain confidentiality, security, accuracy, and completeness of patient records.
• Prepare patient charts and document information across multiple software platforms using dual monitors.
• Provide phone support, respond to inbound and outbound calls, and assist with patient walk-ins.
• Handle administrative tasks including mail, faxes, data entry, pickups, and changing site workloads.

Requirements

• High school diploma or GED.
• Basic computer proficiency and comfort using phones, fax machines, printers, and general office equipment.
• Strong data entry, organization, written, and verbal communication skills.
• Professional verbal and written communication skills in English are required.
• Ability to work independently, manage multiple priorities, and respond effectively in a fast-paced environment.
• Ability to work overtime during peak seasons when required.

Nice to have

• Familiarity with HIPAA and release-of-information procedures.
• Experience with Microsoft Office and Teams.
• Healthcare environment, production or metric-based work, or in-person customer service experience.

Culture & Benefits

• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company equipment provided, including a computer, monitor, and virtual phone.
• Full benefits including paid time off, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Post-offer health screenings and vaccination requirements may apply depending on the client and state; exemption requests are reviewed case by case.

Hiring process

• Post-offer health screenings and proof or completion of required vaccinations may be required.
• This position is not eligible for employment sponsorship.