Health Information Specialist II (Healthcare)

Location: On-site at one location in Pensacola, Florida 35203; Monday–Friday, 8:00 AM–4:30 PM EST. Ability to commute between locations as needed and work overtime during peak seasons is required.

Company

hirify.global is a healthcare data collaboration platform that helps providers, health plans, researchers, and life sciences organizations securely connect and use health data.

What you will do

• Receive, process, retrieve, and transmit patient health information requests from patients, insurance companies, attorneys, facility staff, and external sources.
• Manage, assemble, verify, and safeguard paper and electronic medical records in accordance with HIPAA and medical privacy requirements.
• Create digital images of paperwork, prepare patient charts, perform data entry, and maintain information across multiple software platforms.
• Handle inbound and outbound calls, faxes, mail, patient walk-ins, pickups, reports, and other administrative duties.
• Maintain productivity and quality standards in a high-volume production environment while responding to changing priorities.
• Support project teams, committees, operational initiatives, and training for HIS I associates and new hires.

Requirements

• High school diploma or GED and at least one year of health-information-related experience.
• Age 18 or older and able to work with minimal supervision in a fast-paced environment.
• Professional verbal and written communication skills in English are required.
• Basic computer proficiency, strong data-entry skills, and regular use of phones, fax machines, printers, and other office equipment.
• Ability to organize multiple tasks, maintain detail and quality standards, and meet or exceed productivity expectations.
• This job is not eligible for employment sponsorship. Post-offer health screenings and proof or completion of required vaccinations may be required.

Nice to have

• Production or metric-based work experience.
• In-person customer service experience and the ability to build relationships with on-site clients and customers.
• Experience suggesting process improvements and sharing feedback with internal stakeholders.

Culture & Benefits

• Full-time regular employment with a collaborative healthcare data team.
• Paid time off, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Reasonable accommodations are available for individuals with disabilities.