Lead Health Information Specialist (Healthcare)

Location: Onsite in Fort Wayne, Indiana, United States; Monday–Friday, 7:00 AM–3:30 PM EST after two weeks of training from 9:00 AM–5:30 PM EST.

Company

hirify.global provides secure healthcare data collaboration and information solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Lead day-to-day release-of-information processing and manage patient health record requests.
• Process insurance, DDS, workers’ compensation, subpoena, internal, and external record requests.
• Assemble, review, digitize, retrieve, and transmit medical records accurately and securely.
• Apply HIPAA and company privacy policies to protect confidential patient information.
• Answer inbound and outbound calls, assist walk-in patients, and support requesters and onsite clients.
• Perform data entry and administrative duties including faxing, mail handling, scheduling pickups, and reporting site needs.

Requirements

• High school diploma or GED.
• Ability to work onsite in Fort Wayne, Indiana, commute between locations as needed, and work EST hours.
• Professional verbal and written communication skills in English.
• Basic computer proficiency, strong data entry skills, and familiarity with phones, fax machines, printers, and office equipment.
• Ability to organize multiple tasks, work with minimal supervision, adapt to changing priorities, and work overtime during peak periods.
• Employment sponsorship is not available.

Nice to have

• Knowledge of HIPAA, medical terminology, EHR, and billing systems.
• Experience with subpoenas, healthcare environments, production or metric-based work, and in-person customer service.
• Ability to build relationships with onsite clients and suggest process improvements.

Culture & Benefits

• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided computer, monitor, virtual phone, and other equipment.
• Full-time benefits including PTO, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Post-offer health screenings and vaccination requirements may apply depending on the client facility and state.