Case Manager - La Crosse/Sparta (Healthcare)

Location: Remote, based in La Crosse, Wisconsin, United States; occasional travel to hirify.global offices for training or meetings may be required.

Salary: $53,700–$72,600 per year.

Company

hirify.global is a U.S. healthcare company providing insurance and healthcare services, including support for Medicare and Medicaid members.

What you will do

• Evaluate member needs and guide members and families toward appropriate care and community resources.
• Coordinate services and resources to support members’ wellness and desired outcomes.
• Identify and resolve barriers that prevent effective care.
• Monitor patient progress through assessments, data, conversations, and active care planning.
• Document case notes across multiple electronic applications and systems.

Requirements

• Bachelor’s degree in a health and human services field.
• Two or more years of related experience.
• Knowledge of Microsoft Word and Excel and the ability to use multiple electronic information systems.
• Strong verbal and written communication and interpersonal skills.
• Valid state driver’s license and personal vehicle liability insurance meeting applicable minimum requirements.
• Patient-facing role requiring tuberculosis screening and a private home office with a lockable door to protect member PHI and HIPAA information.

Nice to have

• Experience working with Medicare and Medicaid recipients.
• Experience with electronic case-note documentation, health promotion, coaching, and wellness.
• Knowledge of community health, social service agencies, and local community resources.

Culture & Benefits

• 40 scheduled hours per week.
• Home-based work with a dedicated, interruption-free workspace.
• Home internet must provide at least 25 Mbps download and 10 Mbps upload speed.
• Medical, dental, and vision benefits, 401(k), paid time off, holidays, parental and caregiver leave, disability coverage, and life insurance.
• Work focused on person-centered care and improving consumer experiences.