Senior Site Reliability Engineer (AI)

Location: Remote, with occasional travel to the New York City headquarters

Salary: $191,000–$226,000 per year, plus equity and benefits

Company

hirify.global uses clinical metrics, healthcare data, and incentives to help employers and members access higher-quality, lower-cost care in the United States.

What you will do

• Own the reliability, performance, and resilience of AWS and Kubernetes cloud environments, including infrastructure supporting AI/ML workloads.
• Define and uphold SLOs, participate in on-call rotation, lead incident response, and drive root-cause analysis and corrective actions.
• Build and maintain monitoring, alerting, and observability systems.
• Translate scaling requirements into automated, composable Terraform infrastructure and improve cloud cost efficiency and performance.
• Use AI tools and automation to eliminate operational toil, reduce technical debt, and create monitored, hands-free processes.
• Establish deployment, observability, security, and compliance standards while supporting engineering teams and communicating with technical and non-technical stakeholders.

Requirements

• 4+ years of hands-on experience operating production cloud infrastructure at scale in SRE, DevOps, or platform engineering.
• Deep expertise with Kubernetes and Terraform in a cloud-first environment; AWS experience is preferred.
• Experience defining SLOs, building monitoring and alerting, leading incident response, and conducting blameless post-incident reviews.
• Strong software engineering fundamentals in Python or Go, applied to infrastructure automation.
• Experience with cloud cost and performance optimization across compute, storage, and networking.
• Fluency with AI tools applied to engineering and operations workflows, or strong motivation to develop this capability quickly.

Nice to have

• Experience supporting AI/ML or data-intensive production workloads.
• Experience operating in security-conscious or regulated environments, including HIPAA or SOC 2.
• Experience with Kubernetes APIs.

Culture & Benefits

• Mission-driven work focused on improving healthcare outcomes for millions of people.
• High-performance environment with individual accountability, urgency, and authentic feedback.
• Flexible PTO and medical, dental, and vision plan options.
• 401(k) with company match, flexible spending accounts, Teladoc Health, equity participation, and additional benefits.
• Visa sponsorship is not available.