Infrastructure Engineer (AI)

Location: Hybrid, based out of the New York City, San Francisco, Seattle, or London hubs

Salary: $155.4K–$273.7K base compensation in San Francisco and New York City; $139.8K–$246.3K in other US locations, plus equity.

Company

Writer provides an end-to-end enterprise AI platform for building and deploying AI agents grounded in company data and powered by enterprise-grade large language models.

What you will do

• Build and operate resilient, performant, and highly available infrastructure for enterprise AI workflows.
• Design scalable, fault-tolerant systems across AWS, GCP, and Azure using Kubernetes, Helm, Terraform, and related cloud tooling.
• Automate infrastructure management and operational tasks with Python or Go, reducing manual on-call work and toil.
• Lead incident response, post-mortems, and root-cause analysis while applying findings to system architecture.
• Own SLOs, error budgets, on-call operations, reliability, performance, and efficiency for core services.
• Collaborate with product, security, and engineering teams on reliable system design from conception through launch.

Requirements

• 5+ years of experience in infrastructure engineering, DevOps, or a similar role operating large-scale, high-availability production systems.
• Production containerization experience with Kubernetes, plus Helm and Terraform or Pulumi on a major cloud platform; AWS experience is preferred.
• Strong proficiency in Python or Go for automation and tooling.
• Daily experience using AI-assisted or agentic development workflows is required.
• Experience with monitoring and logging stacks such as Prometheus, Grafana, and ELK or equivalent tools.
• Demonstrated ownership of at least one infrastructure build from zero to production, including measurable outcomes.

Nice to have

• Software engineering background with experience designing and shipping production services, libraries, or internal frameworks in Python, Go, or a comparable language.

Culture & Benefits

• Full-time employment with competitive compensation, equity, and a 401(k).
• Medical, dental, and vision coverage for employees and families.
• Generous paid time off, company holidays, and 16 weeks of paid parental leave.
• Fertility and family planning support, early-detection cancer testing, FSA options, and eligible HSA contributions.
• Annual wellness and learning-and-development stipends.
• Company-wide and team off-sites.