Senior Product Manager (Agentic Commerce)

Location: Remote anywhere in the continental US, or from corporate locations in Utah or Arizona

Company

hirify.global provides in-store, digital storefront, and omnichannel lease-to-own solutions as part of PROG Holdings, a FinTech holding company.

What you will do

• Own and maintain the product roadmap for the digital storefront and post-approval customer experience.
• Lead cross-functional initiatives with engineering, design, stakeholders, and customers to identify problems and validate solutions.
• Define use cases, features, requirements, acceptance criteria, and iterative release schedules.
• Optimize merchandising, application, checkout, and post-purchase flows using funnel and conversion data.
• Test and iterate on product experiences, identify friction points, and improve customer effort and conversion.
• Analyze feature performance, manage stakeholder expectations, and communicate timelines, blockers, successes, and failures.

Requirements

• 5–7 years of experience in software Product Management.
• Experience managing consumer-facing digital commerce, storefront, and customer experience products.
• Direct experience concepting and implementing agentic commerce solutions.
• Experience with B2B2C commerce platforms, shopping experiences, conversion optimization, customer acquisition, and A/B testing across web and mobile.
• Experience configuring or optimizing AI chatbot workflows for self-service customer resolution.
• Familiarity with financial services or FinTech products, including payment flows, lease or loan lifecycle management, and regulatory requirements; a bachelor’s degree or equivalent experience.

Nice to have

• Payment or billing product experience.
• Experience with commerce platforms, merchant storefront integrations, hosted checkout, APIs, SDKs, or plug-ins.
• Experience with customer notification systems using push, email, or SMS triggers.
• Experience in lease-to-own, BNPL, consumer lending, risk products, or mobile and web-based products.

Culture & Benefits

• Health, dental, vision, and life insurance with paid parental leave.
• Company-matched 401(k), paid time off, paid holidays, and paid volunteer hours.
• Employee resource groups, employee stock purchase program, and tuition reimbursement.
• Charitable gift matching and required job equipment and services.
• Collaborative environment focused on innovation, experimentation, continuous progress, and inclusion.