Unit Coordinator (40 hrs/week) - Emergency Department

Location: Onsite at Tufts Medical Center

Pay range: $18.81–$23.51 per hour, based on full-time equivalent

Company

hirify.global provides healthcare services through hospital and clinical care operations.

What you will do

• Coordinate patient flow, admissions, transfers, discharges, bed assignments, and bed-cleaning requests.
• Receive, greet, direct, and communicate with patients, visitors, physicians, and hospital personnel.
• Assemble, maintain, update, and prepare patient charts and medical records according to hospital policy.
• Enter and verify orders, transcribe physician orders, update patient and bed information, and generate reports using hospital systems.
• Answer and triage calls, relay messages, and coordinate communication with clinical, case management, social work, and external service teams.
• Support emergency and STAT requests, electronic downtime procedures, supplies and equipment tracking, time records, and training of new unit coordinators.

Requirements

• High school diploma or equivalent.
• Strong interpersonal, phone, written communication, organization, prioritization, problem-solving, and decision-making skills.
• Ability to handle detailed and confidential information independently and work with patients, physicians, staff, vendors, and community members.
• Working knowledge of Microsoft Word, Excel, Outlook, and computer-based hospital systems.
• Extensive knowledge of medical terminology for communication and physician-order transcription.
• Ability to work a rotating schedule covering day and evening shifts and every other weekend; typical schedules include 2 twelve-hour and 2 eight-hour shifts or five eight-hour shifts.

Nice to have

• One year of customer service experience in a healthcare or customer-facing setting.
• Associate's degree.

Culture & Benefits

• Full-time schedule of 40 hours per week.
• Work in a hands-on emergency department environment under clinical leadership and moderate supervision.
• Physical requirements include frequent sitting, occasional standing or walking, lifting 10–15 pounds, and regular computer keyboard use.
• Compensation is determined based on experience, certifications, education, skills, and internal equity.
• Total Rewards benefits support health, financial security, and career growth.