Employee Experience Specialist (EMEA)

Location: Remote from Egypt, South Africa, or Morocco

Company

hirify.global is a global software platform for hiring, onboarding, payroll, compliance, and management of distributed talent.

What you will do

• Act as the first point of contact for employee onboarding and HR support queries across the EMEA region.
• Escalate medium- and high-complexity cases to Employee Experience, Payroll, and Legal teams.
• Coordinate onboarding workflows, mobility activities, relocations, and employment documentation.
• Manage and prioritize support tickets while maintaining accurate employee records in HRIS and collaboration platforms.
• Identify recurring employee-query trends and contribute to process, documentation, and training improvements.
• Collaborate with cross-functional teams and external stakeholders on Employee Experience projects.

Requirements

• 4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations.
• Experience with employment operations and onboarding documentation in international contexts, preferably across Europe, Africa, and the GCC/Middle East.
• Strong organizational, multitasking, communication, and problem-solving skills with close attention to detail.
• Excellent written and verbal English communication is required.
• Proficiency with HRIS, ticketing systems, Monday.com, Dropbox, and similar collaboration tools.
• Ability to work effectively in a fast-paced, fully remote environment with a proactive, service-oriented approach.

Culture & Benefits

• Fully remote work environment.
• Work with cross-border employment operations across global markets.
• Ongoing mentorship and training to expand scope and responsibility.
• Collaborative work with Employee Experience, Payroll, Legal, and external partner teams.
• Fast-paced, high-growth environment focused on ownership, adaptability, and employee experience.