Senior Ecosystem Specialist (Facilities Management)

Location: Toronto, ON; full-time on-site at Toronto-141 Bay, 10th Floor

Company

hirify.global is a relationship-oriented bank focused on delivering meaningful outcomes for clients and supporting an inclusive, high-performance workplace.

What you will do

• Conduct daily morning inspections of the hirify.global Square ecosystems, identify deficiencies, and coordinate their resolution or escalation.
• Coordinate premises-related matters, including office moves, office planning, relocations, and building-related requests.
• Address employee experience feedback, tenant requests, concerns, issues, and complaints related to maintenance, supplies, and workplace behavior.
• Submit and monitor work orders for equipment, furniture, and premises repairs, coordinating with facilities and custodial teams.
• Manage tenant work orders and inventory asset systems while ensuring requests comply with service-level agreements.
• Support the Global Workplace Experience Strategy program and contribute to continuous improvement and change initiatives.

Requirements

• Demonstrated experience in administration, business support, or facilities coordination in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Ability to manage relationships, employee feedback, facilities requests, and escalated issues.
• Ability to take ownership, lead initiatives, deliver results, and adapt to change.
• Must be legally eligible to work at the specified Canadian location and hold a valid work or study permit where applicable.
• Commitment to trust, teamwork, accountability, and an inclusive workplace.

Nice to have

• Post-secondary education in Facilities Management or Hospitality Management.

Culture & Benefits

• Competitive salary and incentive pay.
• Banking benefits, a benefits program, defined benefit pension plan, and employee share purchase plan, subject to applicable terms.
• Vacation offering, wellbeing support, and a points-based employee recognition program.
• Paid Purpose Day for personal growth and development.
• Inclusive and accessible candidate and employee experience.

Hiring process

• Recruitment may include an attribute-based assessment and skills testing, including a French proficiency assessment where applicable.
• Artificial intelligence tools may be used during the recruitment process.