Senior Site Reliability Engineer (Observability)

Location: Remote within Europe; reliable overlap with US Eastern Time mornings

Rate: $53 USD per hour, depending on experience

Company

hirify.global is engaging an engineer for a client whose all-in-one shop management platform helps automotive businesses manage workflows, customer communications, estimates, payments, and multi-location operations.

What you will do

• Design, build, and improve OpenTelemetry pipelines for metrics, traces, and logs.
• Strengthen observability for services running on GCP and GKE, integrating Google Cloud Monitoring, Cloud Trace, Managed Service for Prometheus, and Grafana.
• Define SLIs and SLOs and implement actionable multi-window, multi-burn-rate alerts.
• Manage observability infrastructure with Terraform, Helm, and Kubernetes.
• Participate in on-call rotations, incident response, and root-cause analyses.
• Collaborate with software engineers on instrumentation and production code changes in Go or Node.js, and document operational standards.

Requirements

• 5+ years of professional experience in Site Reliability Engineering, Platform Engineering, Production Engineering, or Observability.
• Hands-on experience building production OpenTelemetry pipelines in GCP and operating Google Kubernetes Engine.
• Strong knowledge of Grafana, Prometheus, distributed tracing, metrics, logging, and telemetry architecture.
• Practical experience with SLIs, SLOs, burn-rate alerting, Terraform, Helm, and production Kubernetes infrastructure.
• Experience with on-call rotations, incident response, and thorough root-cause analysis.
• Ability to troubleshoot and submit production code changes in Go or Node.js, with strong written and verbal English communication skills.

Nice to have

• Experience personally designing observability infrastructure rather than only maintaining dashboards.
• Ability to explain tradeoffs involving sampling, cardinality, telemetry cost, alert thresholds, and signal quality.
• Experience building alerts around user impact and service reliability.

Culture & Benefits

• Hands-on, autonomous work in a fast-moving environment.
• Approximately 3.5-month contract through December 31.
• Strong potential for conversion based on performance and ongoing business needs.
• Opportunity to collaborate directly with application engineers on reliability improvements.

Hiring process

• Initial recorded screening focused on the core technical requirements.
• Technical interview with members of the engineering team.
• No take-home assessment; fast-moving process for a single hire.