Senior Patient Access Specialist (Healthcare Revenue Cycle)

Location: Onsite at Carilion Rockbridge Hospital in Lexington, Virginia; candidates must reside and be authorized to work in the United States.

Salary: $18.65–$19.90 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management and point solutions for hospitals and affiliated physician groups across the United States.

What you will do

• Perform patient admissions, assign accurate medical record numbers, collect demographic and insurance information, and process physician orders.
• Complete insurance eligibility, benefits verification, medical necessity, compliance, and Advanced Beneficiary Notice checks.
• Collect point-of-service payments, explain consent and patient education forms, and offer payment plan options.
• Audit accounts and reports, correct documentation, and provide statistical data to Patient Access leadership.
• Develop training materials, train new hires, provide continuing education, and create department staff schedules.
• Provide on-call and after-hours support, including unscheduled coverage when staffing issues arise.

Requirements

• 1–3 years of relevant job experience.
• Associate degree or equivalent experience.
• Understanding of revenue cycle processes, including admissions, billing, payments, and denials.
• Knowledge of patient insurance processes, authorizations, benefits verification, and health insurance requirements.
• Knowledge of medical terminology or CPT and procedure codes.
• Must be able to work onsite in Lexington, Virginia, and reside and be authorized to work in the United States.

Culture & Benefits

• Comprehensive healthcare, paid time off, retirement, and well-being benefits.
• Bonus and quarterly or annual incentive programs.
• Paid professional certifications and tuition reimbursement.
• Career advancement and professional development opportunities.
• Culture focused on collaboration, growth, innovation, work-life flexibility, and customer service.