2 дня назад
Apps Managed Service Lead
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Apps Managed Service Lead (Managed Services): Managing end-to-end application services, account delivery, service improvements, budgets, and customer relationships with an accent on operational leadership, forecasting, and service integration. Focus on leading delivery teams, improving customer satisfaction, managing complex stakeholder relationships, and introducing technology to enhance business solutions.
Location: Hampshire, United Kingdom; onsite 5 days per week. Candidates must meet applicable UK Government and contractual personnel security and residency requirements and have the right to work in the United Kingdom. Some roles may require specific nationality eligibility.
Company
delivers technology services and business solutions for enterprise customers.
What you will do
- Manage functional areas and account leads across small to medium-sized accounts.
- Develop demand forecasts and coordinate workload planning for end-to-end service delivery.
- Manage account expenditures, operating budgets, and personnel budgets in line with company policies.
- Build relationships between delivery and consumer groups and improve client satisfaction.
- Integrate new, enhanced, and existing service offerings for customer accounts.
- Support business proposals and introduce technology that improves business solutions.
Requirements
- Bachelor’s degree or an equivalent combination of education and experience.
- Strong experience in support services, projects, or programs.
- Previous leadership or supervisory experience.
- Experience in the technology industry.
- Experience working with company products and operating systems.
- Eligibility for applicable UK Government and contractual security requirements and the right to work in the United Kingdom.
Culture & Benefits
- Inclusive workplace welcoming candidates from diverse and underrepresented backgrounds.
- Reasonable adjustments are available throughout the hiring process.
- In-person collaboration is prioritized, with flexibility to support wellbeing, productivity, and individual work styles.
- Supportive and accessible working environment.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →