6 дней назад
Salesforce Consultant (LSAP)
100 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Consultant (LSAP) (Salesforce/LegalTech): Configuring and optimizing Salesforce environments for legal organizations with an accent on declarative changes, customer-specific process solutions, and Flow automations. Focus on troubleshooting across application, database, network, and integration layers, migrating data, and delivering reliable configurations within SLAs.
Location: Anywhere, USA
Estimated base salary: $100,000 per year, plus bonus and benefits.
Company
provides an all-in-one legal operating solution built on the Salesforce Platform for law firms and legal departments.
What you will do
- Make declarative changes in customer Salesforce organizations while following QA and launch procedures.
- Partner with customers to design solutions that improve user efficiency and business processes.
- Troubleshoot configuration issues with Support Engineers across application, database, network, and integration layers.
- Collaborate with Customer Success Managers to define and implement future-state solutions for client organizations.
- Manage Salesforce users, profiles, roles, reports, dashboards, applications, and Flow automations.
- Advise customers on Salesforce best practices, alternative solutions, SLAs, and timely request resolution.
Requirements
- 3+ years of experience with Salesforce as an IT leader, administrator, or consultant.
- 1+ year of experience with Salesforce automations, including record-triggered Flows, collections, loops, and third-party Lightning components.
- Strong Salesforce administration and configuration knowledge; Advanced Administrator Certification is preferred.
- Experience with Salesforce data migration from CSV, SQL, or other systems using tools such as Apex Data Loader.
- Excellent written and verbal communication skills from prior customer-facing roles.
- Ability to manage multiple clients and tasks while de-escalating issues when necessary.
Nice to have
- Experience with FinancialForce or Accounting Seed, or knowledge of legal accounting.
- Experience researching, installing, and configuring Salesforce applications.
Culture & Benefits
- Remote work from anywhere in the USA.
- Bonus compensation and benefits are offered in addition to the base salary.
- Work with a growing Customer Success team and collaborate cross-functionally with Sales and Customer Success.
- Support a legal technology platform used by enterprise businesses and legal professionals.
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