Pre-Sales Engineer (UCaaS)

Location: Italy, remote

Compensation: €50,000–€65,000 gross per year, including variable commissions.

Company

hirify.global is a profitable, remote-first SaaS company providing secure, web-based and AI-powered Unified Communications and Collaboration as a Service solutions.

What you will do

• Lead the technical side of the sales cycle with Sales, partners, and customers.
• Understand business and technical challenges and recommend suitable UC&C solutions.
• Deliver tailored demonstrations and presentations for technical and business audiences.
• Design and support solutions covering system architecture, security, APIs, integrations, network architecture, and Contact Centre requirements.
• Support RFPs, tenders, Proof of Concept installations, customer training, onsite presentations, and industry events.
• Address technical objections, manage multiple opportunities, and provide feedback on competitor solutions and product direction.

Requirements

• Proven B2B pre-sales or Sales Engineering experience in UCaaS, Contact Centre, telecommunications, or a related technology environment.
• Strong understanding of UC&C and telecommunications technologies, APIs, integrations, network architecture, and solution design.
• Technical sales and commercial skills, with the ability to translate complex technology into business value.
• Excellent communication and presentation skills for engaging customers, partners, and internal stakeholders.
• Experience with solution design, product demonstrations, RFPs, tenders, or POCs.
• Strong organisation, time management, attention to detail, adaptability, and willingness to travel as required.

Culture & Benefits

• Remote-first, international workplace with team members across Europe, the UK, the Americas, and other regions.
• Supportive, high-performing environment built around trust, autonomy, collaboration, and inclusion.
• Generous time off and country-specific benefits.
• Top-tier equipment, including Mac devices.
• Career growth programs and professional development events.
• Recruitment is handled through Remote.com as an Employer of Record.

Hiring process

• Initial screening with the Talent Team.
• Role-specific interview with the potential manager.
• Final business-case presentation interview with leadership.