Manager Epic Cadence/Reporting

Location: Boston, Massachusetts, United States; hybrid with 2–3 days onsite per week

Salary: $117,200–$134,100 per year

Company

hirify.global conducts cancer research, provides patient care, educates physician-researchers, and advances public health programs.

What you will do

• Lead Epic business analysts and trainers by setting goals, managing performance and capacity, and developing career paths.
• Facilitate requirements gathering and workflow design, and oversee Epic configuration, documentation, testing, releases, cutovers, and go-lives.
• Manage tiered support operations, service-level agreements, triage, problem management, queue health, and root-cause elimination.
• Coordinate integration and cross-application work with technical teams to protect data integrity and operational safety.
• Oversee role-based training and change enablement aligned with system updates and go-lives.
• Manage governance, change control, privacy, security, regulatory compliance, audit readiness, vendors, and delivery risks.

Requirements

• Bachelor’s degree in Business, IT, or Healthcare.
• 5–7 years of healthcare operations/IT business analysis or systems optimization experience in clinical or revenue cycle domains.
• At least 3 years of formal or matrix leadership experience.
• Experience delivering a full lifecycle EHR or comparable enterprise platform implementation, plus multiple upgrade or optimization cycles.
• Hands-on experience with requirements facilitation, workflow redesign, testing/UAT, release and cutover planning, and post-go-live stabilization.
• Knowledge of SDLC and ITSM practices, including requirements mapping, testing, change control, and incident/problem management.

Culture & Benefits

• Inclusive, diverse, equitable, and compassionate work environment.
• Work focused on cancer research, patient care, education, and public health.
• Hybrid work arrangement with regular onsite presence in Boston.
• Equal opportunity employment and pay transparency.