Legacy Paralegal

Location: Hybrid role based primarily at Ingenuity House, Elmdon Trading Estate, Bickenhill Lane, Birmingham, B37 7HQ, United Kingdom

Company

hirify.global provides legal and claims solutions to insurers, businesses, brokers, and other organisations in the insurance sector, using specialised services, technology, and AI-driven claims tools.

What you will do

• Maintain trackers with file allocations, diary records, court dates, directions, applications, orders, and case activity.
• Draft routine court documents, including Acknowledgment of Service, Notices of Change, court orders, witness summonses, and precedent-based applications.
• Liaise with courts, counsel, opponents, experts, witnesses, insured parties, brokers, and healthcare providers to progress claims.
• Follow up on instructions, documents, payments, and other actions to meet required deadlines.
• Support recovery of client outlay, conduct minor liability and quantum investigations, and provide information to file handlers.
• Complete file administration, management information, billing queries, write-off forms, and file closure or transfer activities while complying with the SRA Code of Conduct 2011.

Requirements

• Experience working in a legal environment is desirable.
• Strong communication skills, including negotiating with and influencing third parties to obtain information.
• Experience following a semi-prescribed programme of work and handling enquiries from customers, suppliers, or the public.
• Ability to gather and record information, work independently, and organise and prioritise workload.
• IT literacy with proficiency in Excel, Word, and Outlook, plus experience using a claims or case management system.
• GCSE grades A–C in Maths and English or equivalent.

Culture & Benefits

• Permanent full-time schedule of 35 hours per week, Monday to Friday, 9am–5pm, with one unpaid lunch hour.
• hirify.global Incentive Plan and 25 days of annual leave, increasing with service, with the option to buy or sell up to three days.
• Healthcare cash plan, online GP access, mental health and wellbeing support, and financial and legal wellbeing services.
• Pension contribution structure of 5% employee and 3% employer contributions, plus Death in Service cover after one year.
• Employee resource groups, volunteering programme, cycle-to-work and technology schemes, gym benefits, season ticket loan, and retail and leisure discounts.

Hiring process

• Application, initial phone call, CV review, interview, and second-stage interview.
• Successful candidates proceed to offer and hiring.