Building Performance Engineer - Customer Success (HVAC)

Location: United States — Remote

Salary: $67,300–$116,950 annually, plus benefits and potential performance incentives, bonuses, commissions, or equity depending on the role.

Company

hirify.global provides energy efficiency, distributed energy, infrastructure, and decarbonization solutions for public-sector, education, utility, and healthcare customers.

What you will do

• Build trusted, long-term partnerships with customers and provide responsive technical guidance.
• Lead onboarding, training, and ongoing adoption of the AssetPlanner fault detection and diagnostics platform.
• Monitor building energy use and HVAC and central plant performance to identify comfort, maintenance, and efficiency issues.
• Diagnose performance challenges and help customers prioritize and implement corrective and optimization actions.
• Use analytics and engineering judgment to identify trends, risks, and opportunities across building portfolios.
• Prepare reports and presentations that communicate findings, recommendations, and outcomes.

Requirements

• Bachelor’s degree in a STEM discipline; engineering or a related field is preferred.
• At least 4 years of relevant experience in building systems, energy management, or performance engineering.
• Strong knowledge of Building Automation Systems, HVAC systems, HVAC controls, and cooling plants.
• Experience diagnosing and resolving HVAC and central plant performance issues.
• Strong written and verbal communication skills, including technical presentations, and the ability to work independently.
• Valid driver’s license in good standing; travel may be required.

Nice to have

• Customer-facing or consulting experience.
• Experience with analytics-driven fault detection and diagnostics or building performance platforms.
• Familiarity with energy efficiency programs, performance contracting, or operational excellence initiatives.
• Proficiency with Microsoft Office, Microsoft Teams, and advanced Excel skills.
• High emotional intelligence and a solutions-oriented approach to professional conflict resolution.

Culture & Benefits

• Health insurance and retirement plans.
• Paid time off.
• Potential performance incentives, bonuses, commissions, or equity depending on the role.
• Culture focused on initiative, achievement, collaboration, learning, and continuous improvement.