Technical Project Coordinator

Location: Raleigh, NC, United States

Company

hirify.global provides technology and IT infrastructure services for business customers.

What you will do

• Serve as the primary client contact from project initiation through completion.
• Coordinate small to mid-sized IT infrastructure projects, including ISP services, network hardware upgrades, and limited server-related work.
• Assess and initiate project requests from customers, onsite support, engineering teams, and purchasing or licensing reviews.
• Coordinate scope, timelines, installations, engineer schedules, and customer meetings with internal stakeholders.
• Track project progress, maintain documentation, and communicate risks, delays, and escalations.
• Manage a workload of approximately 30 active service tickets while maintaining timely delivery.

Requirements

• 1–3 years of experience in project coordination, IT coordination, or client-facing operations.
• Excellent written and verbal communication skills.
• Ability to explain technical information in clear, client-friendly terms.
• Experience collaborating with engineering, purchasing, or technical support teams.
• Familiarity with ticketing systems or project management tools.

Culture & Benefits

• Medical, dental, vision, and life insurance.
• Health savings account and 401(k) with up to 6% matching.
• Paid vacation, sick days, and eight paid holidays.
• Referral bonuses and professional development and training opportunities.
• Promotion-from-within opportunities and a non-smoking work environment.