Genetic Testing Coordinator

Location: Boston, Massachusetts, United States; hybrid schedule with 2–3 days onsite per week

Salary: $45,500–$49,400 per year

Company

hirify.global provides cancer research, genetic counseling and testing, patient care, and public health programs.

What you will do

• Conduct in-person standardized video education appointments about genetic testing options, obtain informed consent, and collect family histories.
• Coordinate genetic testing orders, requisitions, biological sample packaging, and communication with outside laboratories and insurance companies.
• Track patients and genetic test results, manage follow-up communications, and escalate clinical concerns to genetic counselors when needed.
• Enter patient histories, test results, and pedigree information into Progeny and maintain patient databases.
• Support genetic counselors with medical-record review in Epic, correspondence, faxes, letters, and other administrative tasks.
• Respond to patient, provider, laboratory, and internal team inquiries by phone, email, letter, and patient portal.

Requirements

• Bachelor’s degree required; a degree in biological sciences is preferred.
• Strong organizational, time-management, customer-service, communication, multitasking, and problem-solving skills.
• Ability to follow standard operating procedures, recognize time-sensitive issues, and escalate clinical concerns appropriately.
• Ability to work with diverse adult patients, medical personnel, research staff, laboratories, and insurers.
• Computer proficiency, including Microsoft Office; knowledge of medical terminology and cancer genetics is beneficial.
• Ability to work a hybrid schedule with 2–3 days onsite per week in Boston.

Culture & Benefits

• Collaborative clinical environment supporting cancer risk assessment, genetic counseling, and genetic testing.
• Work with medical oncologists, gastroenterologists, geneticists, genetic counselors, nurses, and affiliated healthcare partners.
• Inclusive, diverse, and equitable workplace focused on compassionate patient care.
• Employment with an organization engaged in cancer research, education, and public health initiatives.