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8 дней назад

Customer Support & Operations Administrator (MedTech)

Формат работы
onsite
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
Taiwan
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Customer Support & Operations Administrator (MedTech): Managing the end-to-end order-to-invoice cycle, coordinating logistics and shipments, and providing operational and administrative support with an accent on order accuracy, compliant documentation, and timely delivery. Focus on ERP order processing, resolving backorders, coordinating inventory movements, and maintaining efficient cross-functional operations.

Location: Taipei City, Taiwan; onsite role

Company

Life sciences and diagnostics organization focused on reliable, fast, and accessible patient diagnosis and healthcare impact.

What you will do

  • Manage end-to-end order-to-invoice processing in the ERP system.
  • Handle customer inquiries and maintain accurate, compliant order documentation.
  • Coordinate outbound shipments, shipping documentation, and delivery execution.
  • Support inventory movements and resolve backorders.
  • Provide operational and administrative support across operations, commercial, and finance functions.
  • Work with internal teams, external partners, and regional stakeholders to improve process accuracy and efficiency.

Requirements

  • Bachelor’s degree.
  • Up to 3 years of relevant experience in order management, customer service, logistics, or operations.
  • Mandarin and English communication skills required.

Nice to have

  • Experience in medical devices, healthcare, or other regulated industries.

Culture & Benefits

  • Continuous improvement culture focused on turning ideas into practical impact.
  • Collaborative environment involving operations, commercial, finance, and regional stakeholders.
  • Opportunity to contribute to healthcare and patient diagnosis solutions.

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