Project Support Specialist

Location: Cleveland, Ohio, United States of America

Salary: $48,600–$121,300 annualized base pay

Company

hirify.global provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Support project managers and client service teams with planning, execution, and delivery of client projects.
• Coordinate communication among account teams, clients, technical stakeholders, and internal operational teams.
• Track project schedules, milestones, deliverables, budgets, resources, dependencies, and risks.
• Lead internal status meetings and client touchpoints, documenting decisions, actions, and follow-up items.
• Translate client requirements into project briefs, work plans, timelines, and actionable deliverables.
• Maintain project documentation and support reports, presentations, quality assurance, and process improvement initiatives.

Requirements

• Bachelor’s degree in business administration, communications, healthcare administration, marketing, information technology, or a related field, or an equivalent combination of education, training, and experience.
• At least 1 year of experience supporting projects, operations, client services, account management, or related business functions.
• Strong verbal and written communication, organization, time management, problem-solving, and analytical skills.
• Ability to manage multiple priorities, work independently with minimal supervision, and adapt to changing business needs.
• Advanced proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Teams.
• Ability to work at the Cleveland, Ohio location.

Nice to have

• Project management experience in a marketing agency, consulting, or professional services environment.
• Experience supporting healthcare clients or healthcare marketing initiatives.
• Exposure to project management methodologies and project tracking tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Planner.

Culture & Benefits

• Collaborative work with client-facing and cross-functional teams in a digital healthcare environment.
• Focus on quality standards, operational excellence, and continuous improvement.
• Base pay may be supplemented by incentive plans, bonuses, and other compensation depending on the position.
• Health and welfare benefits may be available.