8 дней назад
Sales Associate-2 (Luxury Retail)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Associate-2 (Luxury Retail): Delivering personalized luxury shopping experiences and driving store revenue through styling, clienteling, omni-channel selling, and daily retail operations with an accent on customer relationships, sales KPIs, and fashion expertise. Focus on building repeat business through tailored recommendations, mobile POS and social selling, while managing transactions, inventory, visual merchandising, and high-traffic retail periods.
Location: Gyeonggi-Do, South Korea, at Gyeonggi Lotte Ilsan. This is an onsite retail role requiring a flexible schedule, including nights, weekends, public holidays, peak seasons, and high-traffic retail days.
Company
is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio of brands.
What you will do
- Represent the brand and deliver elevated, personalized shopping experiences.
- Build client relationships through styling, product expertise, fashion advice, follow-up, and tailored recommendations.
- Drive individual and store sales through cross-selling, upselling, customer acquisition, and personal sales plans.
- Use mobile POS, clienteling tools, social selling platforms, and short-form video to support repeat purchases and customer data acquisition.
- Process purchases, returns, exchanges, online pickups, cash-wrap tasks, and daily store operations.
- Receive shipments, replenish stock, support inventory cycles, maintain visual merchandising standards, and keep the sales floor and stockroom organized.
Requirements
- At least 1 year of sales experience; luxury retail experience is preferred.
- Knowledge of fashion trends and competitors, with the ability to provide product and styling advice.
- Experience operating POS systems and basic computer tools, including iPads, laptops, and mobile POS; ability to use walkie-talkies and read price and release sheets.
- Strong English proficiency is required.
- Ability to work in a fast-paced environment, manage multiple customers, and maintain a calm, professional demeanor.
Nice to have
- Luxury retail background and social media experience.
- Experience with live-stream shopping or video demonstrations, clienteling, and customer data acquisition.
Culture & Benefits
- Collaborative, trust-based retail environment focused on team performance.
- Training programs, brand initiatives, and inclusion activities.
- Opportunities to receive feedback, adapt selling behaviors, and contribute across functional areas.
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